Safe Play at cp44

Responsible Gaming
Your Safety Comes First

cp44 is fully committed to providing a safe, transparent, and enjoyable gaming environment for all players in Bangladesh. Our suite of responsible gaming tools puts you in control — from deposit limits and session timers to full self-exclusion. Gaming should always be a form of entertainment, never a financial solution.

21+ Players Only
SSL Secured Platform
24/7 Player Support
Fair Play Certified
Our Commitment

Built-In Player Protection Tools

Every cp44 account comes with a full set of responsible gaming controls, accessible directly from your account dashboard at any time — no waiting periods, no support ticket required for most settings.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your cp44 account to ensure your gaming spend stays within a budget you are comfortable with. Limit reductions take effect immediately; increases require a 24-hour cooling period before they apply.

Session Time Limits

Choose how long each gaming session can last before cp44 automatically displays a reality-check reminder. You can set session reminders at 30-minute, 60-minute, or custom intervals to stay fully aware of how much time you are spending on the platform.

Cool-Off Periods

Need a short break? Activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended — you cannot deposit, place bets, or access games until the period expires.

Self-Exclusion

If you feel that gaming is negatively affecting your life, you can apply for self-exclusion for a minimum period of 6 months up to 5 years, or request a permanent closure. Self-exclusion is enforced immediately across all cp44 products and cannot be reversed during the chosen period.

Loss Limits

In addition to deposit caps, cp44 allows you to set a maximum net loss threshold per day, week, or month. Once your losses reach the threshold you have set, your account will be automatically restricted from further wagering activity for the remainder of that period.

Age Verification

cp44 strictly enforces the minimum age requirement of 21 years for all registered players. Identity documents are verified at registration and may be requested again at any point. Any account found to belong to a player under 21 is closed immediately and all funds are returned.

Strictly 21+ — No Exceptions

The cp44 platform is exclusively available to adults aged 21 years and above. This is a firm, non-negotiable policy that applies to every player regardless of location within Bangladesh. Providing false date-of-birth information during registration is a serious breach of our Terms & Conditions and may result in permanent account closure and forfeiture of any balance. If you suspect that a minor has access to a cp44 account, please contact our support team at [email protected] immediately.

Recognising the Warning Signs

Gambling is an enjoyable pastime for the vast majority of cp44 players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh. However, for a small number of individuals, gaming can develop into a pattern of behaviour that causes harm to themselves, their families, and their finances. Recognising the early warning signs is the most important step towards addressing a potential problem before it escalates.

Ask yourself honestly whether any of the following apply to your recent gaming behaviour. If you find yourself agreeing with several of these statements, cp44 strongly encourages you to use the player protection tools described on this page or to contact our support team for guidance.

  • You spend more money on gambling than you originally planned or can afford to lose.
  • You find yourself chasing losses — placing further bets to try to recover money you have already lost.
  • Gambling is affecting your sleep, work performance, family relationships, or mental wellbeing.
  • You hide the extent of your gambling from family members, friends, or colleagues.
  • You borrow money, use credit facilities, or sell assets in order to fund gambling activity.
  • You feel anxious, irritable, or restless when you are unable to gamble or when you try to reduce your activity.
  • Gaming has become your primary way of coping with stress, loneliness, anxiety, or other difficult emotions.
  • You have previously tried to cut down or stop gambling but have been unable to maintain that decision.

Self-Assessment Checklist

Use this brief checklist as a personal reflection tool. This is not a clinical diagnostic instrument — it is a starting point for honest self-reflection. If the checklist raises concerns, please reach out to our player welfare team or an independent support organisation.

Have any of these happened to you in the past 30 days?

Read each statement carefully and reflect honestly on your recent experience.

I spent more than I intended to on a single session at cp44.
I returned to play again shortly after a losing session to try to win the money back.
I missed a work commitment, family event, or personal responsibility because I was playing.
I used money set aside for bills, food, or other essential expenses to fund a deposit.
I felt a strong urge to gamble even when I had decided not to.
I felt uncomfortable or guilty about the amount of time or money I spent gaming.
If you agreed with two or more of the above: This does not mean you have a gambling disorder, but it does suggest that some of your recent habits may be worth reviewing. We encourage you to set a deposit limit or activate a cool-off period via your account settings, or to contact our support team at [email protected] for a confidential conversation.

How to Activate Your Protection Tools

All responsible gaming controls on cp44 are available directly within your account. The steps below describe how to access and configure each tool. If you experience any difficulty, our 24/7 support team is available via live chat or email.

01

Set a Deposit Limit

Log in to your cp44 account → navigate to Account Settings → select Responsible Gaming → choose Deposit Limits → enter your preferred daily, weekly, or monthly cap in BDT and confirm. The limit activates instantly for reductions.

02

Set a Loss Limit

From your Responsible Gaming settings panel, select Loss Limits and enter your preferred net loss threshold per day, week, or month in BDT. Once the threshold is reached, wagering will pause automatically for the remainder of that period.

03

Configure Session Reminders

Under Account Settings → Responsible Gaming → Session Time Limits, select your preferred reminder interval (30 min, 60 min, or custom). A non-intrusive pop-up will appear at the chosen interval reminding you how long your session has been active.

04

Activate a Cool-Off Period

Select Cool-Off Period from the Responsible Gaming panel and choose your preferred duration (24 hours, 48 hours, 7 days, or 30 days). Your account will be suspended immediately for the selected duration. You will not be able to cancel a cool-off once it has started.

05

Apply for Self-Exclusion

For longer-term breaks, select Self-Exclusion from the Responsible Gaming panel and choose a period from 6 months to 5 years, or request permanent closure. Self-exclusion is enforced across all cp44 products immediately and cannot be reversed during the chosen period.

06

Contact Support Directly

If you prefer to speak with a member of our player welfare team rather than managing settings yourself, contact us at [email protected] or via 24/7 live chat. Our team can apply any restriction on your behalf within minutes.

Our Responsible Gaming Policy

Core Principle: cp44 operates on the belief that gambling is a form of entertainment and must always remain within the player's financial and emotional means. Profit generation is never prioritised over player welfare. If a player's wellbeing is at risk, cp44 will act proactively to protect them, even if this means restricting or closing an account.

cp44 trains all members of its customer support team to identify potential signs of problem gambling in player interactions. Where our monitoring systems or support staff identify behaviour consistent with problem gambling — such as rapidly escalating deposit amounts, frequent bonus reloads, or repeated failed withdrawal cancellations — a member of our player welfare team will proactively reach out to the account holder to discuss the available support options.

cp44 does not send unsolicited promotional communications to any player who has applied for a cool-off period, self-exclusion, or who has indicated through our responsible gaming settings that they wish to reduce their play. Marketing communications are suppressed immediately upon activation of any player protection measure and will not resume until the player explicitly opts back in after the protection period has ended.

cp44 does not extend credit facilities to players. All deposits must be funded from the player's own verified bKash, Nagad, Rocket, Upay, or bank account. Any attempt to use a payment method that does not belong to the account holder will result in immediate account suspension pending a full review.

Players who are residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar — or anywhere else in Bangladesh — have full access to every responsible gaming tool available on the cp44 platform. There is no geographic restriction on access to player protection features within our supported territory.

Protecting Young People

Important: If you share a device with younger family members, we strongly recommend enabling parental controls on your device and ensuring your cp44 account session is logged out and password-protected when not in use.

cp44 takes the protection of minors extremely seriously. In addition to mandatory age verification at registration, cp44 recommends that parents and guardians take the following steps to prevent underage access to online gambling platforms on shared devices:

  • Use parental control software available for Android and iOS devices to block access to gambling-related websites and applications.
  • Ensure that your cp44 account password is unique and not shared with or accessible to younger family members.
  • Never save your cp44 login credentials in a browser that is also used by minors.
  • Enable two-factor authentication on your cp44 account to prevent unauthorised access even if your password is known.
  • Log out of your cp44 account fully at the end of every session rather than simply closing the browser tab.

If you discover that a minor has used or attempted to use a cp44 account — whether their own or an account belonging to an adult — please report this to our support team at [email protected] immediately. All such reports are treated with the highest level of confidentiality and urgency.

External Support & Resources

cp44 encourages any player who is concerned about their gambling behaviour to seek independent support in addition to using the platform's built-in tools. Speaking with a trained counsellor or support professional is a sign of strength, not weakness, and is one of the most effective steps towards regaining control.

While a dedicated national gambling addiction helpline is still being established in Bangladesh, the following general mental health and crisis support resources are available to players seeking help:

  • National Mental Health Helpline (Bangladesh): Kaan Pete Roi — a volunteer emotional support service available to individuals in distress.
  • Gamblers Anonymous: An international peer-support fellowship with resources available online for individuals who identify as having a gambling problem.
  • BeGambleAware (International): An independent organisation providing guidance on safer gambling practices and links to counselling services.
  • GamCare (International): Offers a free helpline, live chat, and forum for people affected by problem gambling, including family members of those affected.

You can also contact cp44's own player welfare team 24 hours a day, 7 days a week — including during Eid, Pohela Boishakh, Victory Day, Independence Day, and all other Bangladeshi public holidays — at [email protected]. All conversations with our welfare team are completely confidential.

Talk to Our Player Welfare Team

Our dedicated player welfare team is available around the clock to assist you with any concern about your gaming activity — from setting limits to organising a full self-exclusion. All communications are confidential and handled with care.

[email protected]

Play Smart, Play Safe with cp44

Explore our full range of casino games and cricket betting markets — always within the limits you set for yourself. Responsible gaming is the foundation of everything we do at cp44.

Explore cp44 Casino Read Our FAQ

21+ only. Please gamble responsibly. For player protection tools, see our Responsible Gaming page.